Is It Safe to Upload?
DATA SECURITY & SAFETY
Share only what is relevant.
AI conversations can contain names, workplaces, financial details, medical information and details about other people. You do not need to send everything.
Before uploading:
- Select only the relevant conversation or summary
- Remove names and direct identifiers where possible
- Remove information about other people unless it is necessary
- Check attachments
- Do not include passwords, bank details or unrelated confidential material
- Use your client reference rather than your name
- Read the consent and retention information
What MHAI does:
- Separates identity and submitted information where practical
- Restricts access by role
- Uses secure transfer and storage controls
- Records consent and access
- Trains staff handling sensitive information
- Provides a deletion and export process
- Does not treat an upload as permission to use the information for unrelated purposes
What MHAI cannot guarantee:
No online system can honestly promise zero risk. The service explains its security controls, suppliers, storage locations and incident process in plain language.
Concerned about an upload?
Contact the data-protection lead immediately using the details shown on the live service.